Privacy Policy

1. Introduction

At Wild Eagle Trails, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, website, or interact with us.

By using our services, you consent to the practices described in this policy.

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2. Collection and Use of Personal Data

We may collect and use your personal information to:

• Provide and manage your safari bookings and travel arrangements.

• Communicate with you regarding your inquiries and reservations.

• Process payments securely.

• Improve our services, website, and customer experience.

• Comply with legal obligations in Kenya.

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3. Disclosure of Personal Data

We may disclose your personal data in the following circumstances:

3.1. Legal Requirements:
If required by law, government authorities, or regulatory agencies in Kenya.

3.2. Business Transactions:
In the event of a merger, acquisition, or sale of assets, your data may be transferred.

3.3. Other Situations:

• To our affiliates or subsidiaries.

• To contractors, service providers, and third parties supporting our business.

• To fulfill the purpose for which you provided the data.

• With your consent for any other purpose.

• When necessary to protect the rights, property, or safety of Wild Eagle Trails, our customers, or others.

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4. Data Security

We take reasonable measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.

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5. Your Data Protection Rights (Kenya – Data Protection Act, 2019)

Under the Data Protection Act, 2019, you have the right to:

• Access the personal data we hold about you.

• Correct or update inaccurate or incomplete information.

• Object to the processing of your personal data.

• Request the deletion of your personal data, subject to legal or contractual obligations.

• Withdraw consent where we rely on it to process your information.

To exercise these rights, contact us at info@wildeagletrails.com. We may ask you to verify your identity before responding.

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6. Service Providers & Analytics

We may use third-party providers to:

• Facilitate our services and bookings.

• Analyze website usage and customer behavior.

• Support software development and automation.

• Provide advertising and marketing services.

These providers only access your data to perform their duties and are required not to use it for other purposes.

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7. Payments

We use secure third-party payment processors for all transactions. Wild Eagle Trails does not store your payment card details. All payments comply with PCI-DSS standards.

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8. Links to Other Websites

Our website may link to external websites. Wild Eagle Trails is not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies separately.

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9. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If discovered, we will remove such data promptly.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, with notifications via email or prominent notice on our website.

Please review this page periodically to stay informed of any changes.

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11. Contact Us

For questions, concerns, or to exercise your data rights, contact us at:

Email: info@wildeagletrails.com